Modern workforce management for hospitality teams

Employment Hero helps hospitality businesses manage their people, from onboarding to everyday operations, in one simple, modern platform.

Keep your team's details up to date

A simple way for your staff to share their information, whenever it changes.

Onboard new team members in minutes

Collect the basics you need from new starters, without the paperwork.

Frequently asked questions

What is Employment Hero?

From hire to retire, Employment Hero is an all-in-one employment platform. It offers software for businesses to manage their own teams, alongside HeroForce, a managed service that provides the legal infrastructure to find, hire and employ talent in 180+ countries. Whether you manage your own workforce or use HeroForce to scale, we handle the contracts, payroll and compliance so you can focus on growth.

What industries does Employment Hero support?

Employment Hero supports SMEs and growing organisations across almost every industry, from NDIS and healthcare, IT and software, startups, manufacturing, marketing and advertising, retail, hospitality, childcare and education, to professional services, legal, financial services, freight and logistics, construction, and more. It's built for businesses that want employment handled for them, not just software to manage.

What is HeroForce?

HeroForce is our "Shared Employment Infrastructure." While our software helps you manage your own employees, HeroForce allows you to hire and employ talent, locally, globally, or on-demand, using our legal entities. We handle the contracts, payroll, and compliance, while you manage the day-to-day work.

How does HeroForce work as an Employer of Record?

HeroForce acts as the legal Employer of Record. This means we take on the legal responsibility and administrative burden of employment, allowing you to scale your team without the complexity of setting up new entities or managing fragmented local payroll systems.

Does Employment Hero integrate with other software?

Yes, Employment Hero integrates with many different platforms, depending on the software you are implementing. You can find out which integrations are compatible and best suited to your business, depending on which Employment Hero product you're using.

How does implementation work?

Employment Hero will help manage the implementation process. There are two journeys depending on your business needs: Managed, or Guided.

How secure is Employment Hero?

Employment Hero uses advanced encryption protocols, multi-factor authentication, and regular security audits to ensure strict data protection, guaranteeing that our clients' information remains secure, confidential, and protected from unauthorised access.

How do I log in to my account?

Simply navigate over to your portal by entering your account details into the form found on the sign in page. Your account details are the password and email address you used during the creation of your account.

What does pricing look like?

Employment Hero offers a range of pricing plans designed to suit different business sizes and needs. Each plan includes access to various features tailored to simplify HR processes and improve business efficiency. Additionally, Employment Hero offers tailored enterprise solutions for businesses with unique needs, with pricing available upon request.

What is the Employment Hero Work app?

The Employment Hero Work app revolutionises how employees manage their work and finances, and employers manage their teams, by consolidating everything into one versatile superapp. The app is made up of 4 sections: Work, Money, Career and Benefits, and lets employees simplify their financial management and leave requests, while employers can efficiently manage leave approvals, contracts, and other tasks.

Is my data safe with Employment Hero?

Your data is handled securely and responsibly. Employment Hero is built with enterprise-grade security, strict access controls, and privacy protections to keep your employee information safe.

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